Returns and Size Exchanges

For online purchases, the amount corresponding to the purchase price of the item will be refunded, provided that it is returned in its original condition, with the original TOMASIAN packaging and the return / exchange label intact and attached to the product.
The return is not foreseen in the case of personalized items.
Refund times vary depending on the payment method used at the time of the order, usually within 7 working days from the time the return arrives at our warehouses to be processed.
You can return your order free of charge within 14 days of delivery by following the return procedure.
If you intend to make a return or an exchange, you can do it completely, sending us your order number.